SUPPORT RETURNS REPAIRS SERVICE
Repair products with minor defects and re-sell it to reduce losses.
OUR SERVICE
LOCALIZED RAPID RESPONSE
Respond to customer within 48 hours. Support multilingual language, save 60 % of costs.
FULL MAINTENANCE COVERAGE
Provides one-stop service for fault handling and functional upgrades.
DIGITAL MANAGEMENT
Real-time progress online viewing, intelligent connection with ERP.
Submit Request
Customer submits platform/email, with fault description/pictures.
Inbound Inspection
Warehouse complete the inspection within 24 hours after receiving and issue a repair plan/quotation.
Repair
The customer confirms the maintenance plan and repair.
Delivery
Delivery to customers after inspection.